Reserving Facilities

Facilities Reservation Guide

Explore the Tentaroo Facilities Reservation system, learning how to check availability, set up a trip, reserve facilities, and download your itinerary.

Helpful Time Stamps:

  • Check Availability (1:40)
  • Start a New Trip (2:29)
  • Add a Reservation (2:45)
  • Make a Payment/Place Order (3:50)
  • Manage a Trip and Reservations (4:24)
  • Access Past Trips (4:53)
  • Download Itinerary (6:40)

 

 

Reserving facilities is a 3-part process. 

  1. Create a Trip.
  2. Add reservations to your trip. Follow the reservations wizard to add cabins, campsites, and activities to your Trip.
  3. Check out of the shopping cart to finalize your order.

Selecting Location to Visit

  1. Facilities – Facility reservations can be accessed both from the left navigation menu or the hamburger menu.
  2. Available Locations – Locations currently accepting reservations.
  3. My Trips – All your future trips and reservations.

Facility Availability

  1. New Trip – Create a new trip with contact info, headcounts, and dates. Once your Trip is set up, you can add reservations for cabins, campsites, and other rentals for the location.
  2. Check Dates – View facility availability prior to creating a trip.
  3. Current – List of your currently open trips.
  4. Past – List of your past trips.
  5. Types of Facilities – Use this scroll to view different facility types.
  6. Layout Views – View in tile or compact layouts.
  7. Month Select – Use this to change availability dates.

Your Trip

  1. Add Reservation – Use this to add facility reservations to your trip. Creating a trip alone does not reserve a facility.
  2. Manage Trip – Use this to change dates of the trip, update number of guests attending, and trip contact information.

Reservation Wizard

  1. Reservation Wizard – A step-by-step guide to reserving a facility.
  2. Next – Navigate to the next step in the wizard with the Next button, or Complete at the confirmation screen to add the reservation to the Cart.

Trip Summary

You will arrive at the Trip Summary page directly after completing the reservation wizard. You can also access by selecting an upcoming trip on the Home screen.

  1. Add Reservation – Use this to add facility reservations to your trip. Creating a trip alone does not reserve a facility.
  2. Manage Trip – Use this to change dates of the trip, update number of guests attending, and check trip contact information.
  3. Checkout – Check out to submit your changes, even if no payment is due. Nothing is finalized until you check out of the shopping cart.
  4. Financial Summary – Make payments and view balances for your trip.
  5. Reports – Print your itinerary. NOTE: Items in the shopping cart will not be included in the itinerary as they are not finalized.

Checkout

Place Order – Items in the shopping cart are not finalized until you checkout even if no payment is due at the time. Facility availability will be re-checked upon placing order.